THE BREAD & BUTTER OF THE ATTORNEY-CLIENT RELATIONSHIP
Without communication, the Attorney-client relationship does not exist. So important is communication there is specific rule which Attorneys must live by in communication with their clients.
That rule is Rule 1.4 of the Mississippi Rules of Professional Conduct, and it says that (a) “A lawyer shall keep a client reasonably informed about the status of the matter and promptly comply with reasonable request for information. (b) A lawyer shall explain a matter to the extent reasonably necessary to permit the client to make informed decisions regarding the representation.”
Attorney Did Not Return Your Call?
Ever had an Attorney that did not return your call? If so, you are not alone. What does the above Rule 1.4 mean, in everyday terms? It simply means that your Attorney should keep you informed “reasonably,” now “reasonably” does not mean every five minutes to contact you and tell your case is still the same as five minutes before.
Your Attorney Should Keep You Informed
However, I believe “reasonably” means to inform a client anytime something of significance happens in the case. In a personal injury case, that could be when the opposing side makes a new offer to settle the case. Also, I believe that an Attorney or someone from his staff should return your phone call within one business day. Hence, a lot of room for interpretation when dealing with the Rules of Professional Conduct; however, each and every Attorney should seek to keep his client informed and provide information so that the client can make informed decisions regarding their cases.
Hire the Right Law Firm
If you are looking for Attorneys who will keep you informed and in the loop, so to speak, then call us at Pepper & Odom Law Firm at 601-202-1111 and let us evaluate your case for free, no fee unless we collect for you.
Original Content by Attorney Daniel Jones.